Testimonials
2008
Customer Comments – Permission given
Mrs. Beth V., Mt. Joy Nice job – thank you!
Suzanne L., Lititz Thank You!
Linda B., Ronks As always great service – rugs look great! Thanks.
No Name, Lancaster Technicians were polite and efficient, helpful and
considerate. I would recommend service to
neighbors and friends.
Christin H., Lanc. I have been using Guarantee for 17 years, and they
have consistently provided quality, professional and
friendly service.
A.J. H., Lancaster I would highly recommend your service.
Phyllis M., Lancaster I originally was planning to call “Certified Carpet”
when a relative recommended your company.
Your work and friendly personality were everything
Betty said you were. I will definitely recommend
you to all my friends and family. Thank you so
much!
Emma L., Lancaster You are our favorite cleaning persons. The young
men were well trained and courteous. Thank you.
Diane N., Washinton Boro Service was excellent. Technician was professional,
courteous & helpful. Great job.
Dee S., Lancaster Thank you for such quick scheduling!!
Lisa W., Lancaster Thank you for a wonderful job! Rafael and Josh
were polite and efficient!
Cindy T., Millersville Great job! Thank you.
Kim F., Lancaster Was very pleased with the out-come of my carpets.
Would highly recommend!
Stephen E., Bird-in-Hand We were well pleased with the job you did for us.
Thanks.
Ms. Denise H., Lanc. I used a competitor recently because I had a coupon,
and your service was as good or better at half the
price!
Natalie Z., Lancaster Excellent as always.
No Name, Lititz Fellows did a great job. Best yet!
Irene O., East Petersburg Your men are very nice & very happy with the
results.
Mrs. Gary H., Manheim Very pleased with Rafael and overall service.
Mrs. Ethel Y., Adamstown I will recommend your company to my friends.
Judy R. Quarryville Technicians were very professional, friendly
and courteous. I always highly recommend
you all.
Donald H., Lancaster You did an excellent job, reasonably priced and
would recommend you. Thanks.
Dave H., Manheim Informative and polite. Thanks!
Ruth R., Elizabethtown I was very well pleased with your work. Looks
great!
Becky B., Millersville You did a great job and I was shocked on how
little time you completed the job!
Barbara K., Lititz Thank you for such a great job and for squeezing
me into your schedule.
Wendy H., Mount Joy I was amazed that our stairs, that see so much foot
traffic, could look like new again. Thanks so much!
Michelle F., Lancaster The carpets look great. Thanks!
.
Mrs. Gerry T., Lancaster Everyone was very helpful and courteous.
Thank you so much.
Frank & Stephanie D., Mt. Joy Good Job!!!!
No Name They were great!
Ms. Marcia I. H., Lancaster Very professional & friendly. Technicians
performed the cleaning, explained what they
would do & how billing was determinded.\
No Name Rafael R & Rafael M. were very nice to deal
With and knowledgeable about their services.
Helen E., New Holland Fantastic! Looks like someone came in and gave
me a whole new carpet. Stepping on it is so plush.
I am so thankful I saw your truck in the area.
Thank you for making my life so happy. Amazing
job!!!
Linda F., Lancaster Appreciated the follow-up on carpet question after
service completed.
Mike V., Lancaster Great Job! Cleaned the apartment I was vacating
and had time to do my new Townhouse carpets right
afterwards unscheduled – Awesome!
Rick & Pat ., East Earl Thank you for your attention to detail. Rafael was a
very conscientious technician and friendly as well. I
will recommend your services.
Shelby S., Lancaster You have the friendliest people in the industry working at Guarantee Services. Your pricing is
reasonable and the results, superb!
Margaret W., Mt. Joy The two workers were very thorough and did an
excellent job, as usual.
Joyce G., Lampeter Thanks again for a nice job. We’ll contact you if /
when we want replacement carpet.
Ruth K., Lancaster Very satisfied. You were prompt in keeping your
appointment. You were very thorough in cleaning
the rugs. I am very satisfied.
Ms. Theresa T., Lancaster We felt very comfortable leaving your technicians
alone and were extremely pleased with the results.
Mr. Michael Y., Lititz I would like to again thank Mr. Rafael, his pre-
sentation on carpet cleaning was excellent. Thanks.
(Retired N.Y.S. Commissioner)
Mrs. H., Lancaster Very pleased with results. We will call on you again and will recommend!!
Tina B., Lancaster Greg was very informative about my carpets. The
carpets were cleaned much better than my expectations. I would highly recommend your services.
Lisa W., Lancaster This is our 3rd time using guarantee services and we have been very pleased each time! Thank you!
Jim & Lois B., Lancaster We are very pleased.
Ken & Tammy C., Lancaster May be interested in new carpet in the future and will call your company first.
Mr. Ken T., Lancaster Great Job!
Mr. David R., Lancaster Thank you, very professional.
Mrs. Loura K., Lancaster Thank you so much for getting out the pet stains!!
Mr. James P., Lancaster Great Job!
Mr. Robert N., New Providence Very nice gentlemen. Looks very nice so far.
20 year old carpet, still looks fair.
Ms. Dolores S., Manheim I was very pleased with the appearance of my
carpet – all those ugly coffee spots were GONE.
Phil & Diane E., Holtwood The sofa & chair look great. Thanks for doing a
great job. We will be sure to pass your name along to friends.
Ms. Diane N., Washington Boro Helpful, professional, efficient.
Mr. James F., Lititz I owned & operated a carpet cleaning business for 31 years and your service & professionalism is what
a good carpet business should be. THANKS.
No Name You were both professional & eager to answer any
questions. Thanks!
Ms. Rose C., Lancaster I was pleasantly surprised by all the stains that
“ disappeared”.
Mrs. Justine R., Lancaster Excellent job. I am astounded at how clean Greg got my carpet.
Trudy R., Lititz Rafael represents your company very well! I will request him for future cleanings! Thank you!
Karen D. Lititz Great Service!
Carrie C., Manheim Rafael is very nice and friendly to my kids! Great at what he does!
Andrea E., Washington Boro Thanks Greg. The 2 Rafaels were wonderful – very kind and patient with my 2 dogs. I’d recommend your service highly!
Rhoda C., New Holland Thanks for a great job!
Janet L., Millersville Carpets look like new. Red enjoyed visiting with
Greg!
Claudia W., Lancaster Courteous, prompt, knowledgeable and
helpful. We will use Guarantee Services for our future cleaning and new carpet/ flooring needs!
Thank you.
No name, Lancaster Excellent job. Wonderful business.
2009
Customer Comments – Permission given
Linda R., Lancaster Thank you! Everything looks great.
Ken R. Sr., Lancaster This is the second time we had you clean our rugs
and it won’t be the last. Great job. No information
on new carpet and flooring at this time.
Mr. William S., Lancaster We are completely satisfied with your work and the
gentleman who did the cleaning. Will recommend
you highly.
Dorothy H., Washington Boro They worked quickly and closed gaps where hoses
came into the house, on a very clear, cold day!
Pam D., Conestoga Will hire your company in the future. Recommend your services to others.
No Name, Lancaster I was impressed with the speed of service – both
Scheduling and cleaning.
Trudy R., Lancaster Thank you for sending Rafael!! He is very
courteous and is unbelievably thorough.
What an asset to your company!
Kenneth R., Elizabethtown We have used your services for many years
and have been very satisfied.
Sondra M., Ephrata Your men, very professional.
Darold, G., Washington Boro Rafael R and Rafael M. were our representatives
from your company. They did a great job and were
very courteous and nice to deal with!
Debra S., Millersville “Always very thorough and courteous. Always do
a great job”
Beverly H., Mt. Joy Always an excellent job, on time & courteous.
Jesse M., Mountville Great job as usual. We have used your company for
years and are as pleased now as we were the first
year we used you.
Joyce Y., Landisville Thank you for measuring our basement and telling
me about another source for carpet.
Becky S., Lancaster Thank you!
John P., Lancaster Thank you!
Darlene, S., Lancaster Thanks!
Fran L., Landisville The young men were very polite and complete!
Thank you.
Phil B., Millersville Very impressed with results.
Patricia P., Lancaster Our carpet always looks great. You have always
been very courteous on the phone. I feel safe
putting the key under the mat!
Carol W., Lancaster Your man Rafael worked up some sweat, made
extra effort to fix the problem areas.
Melissa C., Mountville Thank you for the wonderful customer service. You
went above and beyond, spending extra time to do
the best job possible. It was much appreciated. You
can’t find that kind of service and hard work
anywhere else! Thanks again! The carpet looks
great!
Cara N.,Millersville Was able to get a scheduled appointment super fast!
Kim P., Terre Hill Both tech’s (Rafael’s) were excellent! They did a
great job and were very friendly & informative.
2010
Customer Comments – Permission given
Marcus S., Lancaster Your staff was great. They did a great job, took
their time and were nice to talk to. I will use Guarantee Services again.
Michael M., Lancaster We always ask for Guarantee Services because
they do excellent work and are trustworthy and
very affordable. They care about their work and
protect it when they are done. Thanks!
Diane N., Washington Boro Job well done. I really appreciate the courteous,
professional service.
Customer Comments – Permission Not Given
No Name, No Address Cigarette smoke not completely removed from couch.
The Connellys, Manheim We never got our spot cleaner that was free with cleaning. Would really like to receive it.
Erma M., Lancaster Very pleased.
Crystal E., Ephrata Thanks for your excellent & friendly work and fair process!
Barbara A., Lancaster Excellent, thorough, courteous.
Cassie K. Thorough, courteous, excellent
No Name Thorough, courteous, excellent
Marcia U. Rafael & Jeff were both courteous. Rafael answered all my questions and they did a great job. I also thank you for recommending Ben Weaver to fix the buckles in my carpet- Ben & Jason were also exceptional. Thanks Much!
No Name Card returned – Excellent
Donald A. You always do a great job. Thank you!
Ms. Donna J. The crew was on time, courteous and did a thorough
One great job. Very satisfied.
Ms. Carole G. I was very happy & will call again. I have told a lot of people about your company.
Deborah W. Thanks for your prompt service! Rated Excellent
Sue K. Card returned. Rated Excellent. Tech’s were meticulous and thorough & helpful
No Name Technician was knowledgeable. The carpet looks
Great.
Roy H., Leola Card returned. Rated service excellent
Daugherty, Manheim Thanks for a great job.
Deb A., Mount Joy Card returned, rated excellent
Paul N, York Rafael & Roger were super!
Lisa & John B, Excellent – so far – still drying
Cochranville
Helen H., Lanc We were very pleased with the results & would
Definitely call again.
John P., Columbia Thanks again!
Frank R., Lancaster The gentlemen were very friendly and informative.Very nice to do business with. Have already referred to friends.
Sue R., Lancaster I appreciated that you came back to do the spots.
No name Thanks again for another excellent job!
Jim & Lois B., Lancaster Thanks very much for excellent service!
Eric & Rebecca S. Thank you for the thorough job you did. We are
East Prospect, PA extremely pleased.
Ms. Mary Lou H., Lancaster I appreciated the pointers sent by mail, the reminder call, and the follow-up call. Will be
calling again next year.
Mrs. Phyllis W., Lancaster Excellent service, workmanship and cost value.
appreciated comments given on state of our carpet.
Mr. Robert C., Lancaster Outstanding!
No Name I was pleased especially that you were able to remove the stain caused by a broken radiator.
Nancy C., Lancaster Your technicians were extremely courteous
and helpful. And they were not time wasters.
? worked ???
Robin H., Lancaster Thank you!
Donald R., Lancaster All carpet cleaning looks good.
Mrs. Linda F., Lancaster Great to see two men verses an exhausted on; very
pleasant and knowledgeable and did a good job
except I was surprised that there was no fresh clean
smell which is usually the case. There was either no smell (fine) or a slightly unpleasant smell in family room. I had to spray family room with Fabreze.
Mr. & Mrs. Robert P., Lanc. The three spots from the cat “hairball” throw ups were still present. The technician had stated that they would not be a problem. They have not been in the past.